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1997 Asian Financial Crisis


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(314) 477-8192




Throughout his career, Ed Vallorani, owner and CEO of Avanti Improvement Solutions, LLC, consistently delivered quantifiable results focusing on the customers needs and expectations. Ed continues to improved customer satisfaction with goods and services purchased, while reducing costs for the organization, thereby creating a true win-win situation.

Below are samples of the results Ed has achieved:

  • Realized $7 million annual savings through supply chain process improvements and quality initiatives
  • $2.5 million improvement in P&L performance
  • Reduced cycle time by over 50% using lean techniques
  • Improved customer satisfaction by 2.3 percentage points
  • 50% reduction in obsolete expense
  • Cut Cost of Poor Quality by 40%
  • 3.0 percentage point increase in gross margins
  • 25% reduction defects and associated costs
  • 28% reduction in top cause of customer dissatisfaction
  • 360% increase in reimbursements from suppliers for non-conforming products
  • Slashed weekly inbound call volume 22% to 14,000 calls from 18,000 through kaizen, continuous improvement
  • Led process/product audits on four continents
  • Established quality assurance programs at two major U.S. corporations using Six Sigma® and Lean methodologies
  • Virtually eliminated freight damage by adopting new packaging standard
  • Led the redesign of a talent-management process, thereby significantly improving the seasonal hiring pace and quality of work force
  • Reduced unstaffed hours by 50 percent, leading to better service and reduced costs
  • Completed the successful national rollout of a new customer service process that consolidated more than 40 regional centers into one national call center
  • Implemented a Distribution Resource Planning (DRP) system formalizing sales forecasting and inventory planning
  • Implemented a Point-of-Sale (POS) ordering process that allowed customer special orders to be electronically transmitted to the vendor via Electronic Data Interchange (EDI), eliminating manual errors

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