It’s About You – Our Customer
Every business exists for only one
purpose – to serve its customers. If a business does not truly understand the
needs of its customers, or cannot deliver exceptional service to meet those
needs, it will not grow and prosper. So while you can learn a lot about Avanti
on this website, this page is dedicated to you, The Customer.
Please take a moment to review the list below. If one or more of these
statements are true, there is a great chance our organizations can form a
mutually beneficial partnership.
- You are a business that is now, or wants to become,
- You want to maximize your supply chain to provide more value to your customers.
are interested in improving your customers’ satisfaction, while reducing
your costs. (Yes, these can be done at the same time; they are not
want to eliminate waste (rework, time lost, excess inventory, etc.) from
your supply chain and your organization.
- You want to improve the response time of your supply chain.
want to improve the quality of your products and/or services.
want to ensure that products or components
purchased from overseas suppliers consistently meet your stated
want more productivity from your work force without hiring more people.
want to reduce frustration levels within your work force.
are the owner, entrepreneur, head of a business unit or head of a
not-for-profit entity that wants to improve your customers’ overall experiences.
improving the experience for your external (paying) customers, you also
want to improve the experience of your internal (employee and business
want to mine the gold in your organization by engaging your work force in
developing innovative solutions to meet customer needs, while reducing
activities within the organization that don’t add value to the customer.
wish to focus your organization on activities that add value to your
want the benefits of better quality and customer satisfaction without the
expense of hiring someone fulltime to help you achieve these goals.
If any of the above
statements describes you or your organization, I look forward to exploring
the possibility of establishing a strategic partnership that would be mutually
beneficial. To discuss the possibilities, contact Ed Vallorani at: